We accept payment by EFT (bank deposit) only. After ordering, pay using your order number as reference and email proof of payment to info@labgradepeptides.co.za. We do not process cards.

Are these products legal and what are they for?

All products are supplied strictly for laboratory and in-vitro research use only. They are not for human or veterinary use. Buyers confirm they are qualified researchers aged 18 or older purchasing for lawful research.

FAQ

Q: When will my order arrive?

Once payment clears, orders ship by tracked courier and typically arrive within 2-5 business days depending on your location. Shipping is a flat rate of R150 nationwide on every order.

Q: Do you deliver nationwide?

Yes, by tracked door-to-door courier to anywhere in South Africa from Germiston, Gauteng. We do not ship internationally.

Q: Are your peptides tested?

Every product is third-party HPLC tested to verify a purity of at least 99 percent, and each vial is sealed and lot-numbered.

Q: Can I return a product?

Returns are not accepted once dispatched, except for damaged or incorrect items reported within 48 hours of delivery. Approved refunds are paid by EFT within 5-7 business days.

Frequently Asked Questions

How do I pay? (EFT)

We accept payment by electronic funds transfer (EFT / bank deposit) only. After placing your order, our banking details and your order reference are provided. Make the payment from your bank using your order number as the reference, then email proof of payment to info@labgradepeptides.co.za. We do not process credit or debit cards.

How long until my payment clears?

EFT payments typically reflect within a few hours to one business day, depending on your bank. Instant EFT clears fastest. We prepare and hand your order to the courier once the payment has reflected and cleared in our account.

When will my order arrive?

Once payment has cleared, orders are shipped by tracked courier and typically arrive within 2–5 business days, depending on your location — main centres are usually quicker than outlying areas. Shipping is a flat rate of R150 nationwide on every order. See our Shipping & Returns page for full details.

Can I get faster / next-day delivery?

Expedited delivery may be available to certain areas on request and at additional cost, depending on your location and courier availability. Email us before ordering and we will confirm whether it is possible for your address.

Do you deliver nationwide?

Yes. We ship by tracked door-to-door courier to anywhere in South Africa from Germiston, Gauteng. We do not ship internationally.

Are your peptides tested?

Yes. Every product is third-party tested by HPLC to verify a purity of ≥99%, and each vial is sealed and lot-numbered.

How should I store the peptides when they arrive?

Lyophilised (freeze-dried) peptides should be stored frozen and protected from light. After reconstitution, store refrigerated. See our full Storage and Handling guide.

Are these products legal / what are they for?

All products are supplied strictly for laboratory and in-vitro research use only — they are not for human or veterinary use and must not be administered to humans or animals. By ordering, you confirm you are a qualified researcher (or purchasing on behalf of a research institution), are 18 or older, and will use the products only for lawful research. Please review our Research Use Only Disclaimer.

Can I return a product?

Due to the nature of research materials, we cannot accept returns once an order is dispatched, except where an item arrives damaged or incorrect. In those cases, email us within 48 hours of delivery with your order number and photos. Approved refunds are paid back by EFT to your bank account within 5–7 business days.